Constituency MSP Jackie Baillie has called on the Scottish Government to bring Scotland’s railways into public ownership as Scotrail’s most recent performance figures have shown a fall in performance for the second consecutive month, despite the introduction of a remedial plan to improve punctuality.
The train company’s moving annual average for performance fell to 87.4%, against a franchise target of 92.5% and a breach level of 88.5%. Meanwhile, their performance for Reporting Period 6 was just 89.6%, their worst score of the franchise for this period.
Locally, passengers have suffered almost a year of bad service. With trains constantly being cancelled, delayed, short-formed and over crowded.
If the remedial plan fails to lift punctuality out of breach level, Scotrail are at risk of being stripped of the franchise.
“It is clear that Scotrail are just not up to the task. Despite two improvement plans and a remedial plan to improve punctuality, Scotrail’s performance is still falling.
“Passengers are rightly becoming frustrated with the poor service they are experiencing. My own constituents have suffered almost a year of bad service. I have had hundreds of messages about trains being cancelled and delayed, or short-formed and overcrowded. My constituents have missed work, college, university and even medical appointments due to the unreliable service.
“Customer’s deserve better than this shambolic service and it’s time for this SNP Government to end the franchise, and put passengers first.”