Fewer than half of ScotRail services arrive on time at Balloch, new figures highlighted by local MSP Jackie Baillie have revealed.
The latest data from ScotRail, covering the period April 30 to May 27, shows that 48.3 per cent of services were on time at Balloch. Other stations in the area only fared slightly better with just over half of trains arriving at Dumbarton Central and Helensburgh Central on time.
Jackie Baillie has called on Transport Minister Humza Yousaf to demand improvements from ScotRail over the summer, to prevent a repeat of the chaos that blighted the network last autumn and winter.
“These latest results show that passengers in Balloch, Helensburgh and Dumbarton are still being let down by Scotrail. The fact that fewer than half of services arrive on time at Balloch is quite frankly unacceptable. Dumbarton Central and Helensburgh Central are the two busiest stations in this area so it is disappointing that nearly 50 per cent of services do not run on time.
“Public satisfaction with ScotRail is at a 14-year low and passengers are losing patience with Transport Minister Humza Yousaf’s failure to act. They are fed up with station skipping, overcrowding and delays.
“Humza Yousaf cannot allow a repeat of the chaos that blighted the rail network last autumn and winter, and that means getting on top of performance when weather is better during the summer months